At Q&S Islamic Store, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your personal data.

Information We Collect

When you place an order, contact us, or use our website, we may collect information including:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order details
  • Communications you send to us

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate with you regarding your order
  • Respond to enquiries
  • Provide customer support
  • Improve our products and services
  • Comply with legal and regulatory obligations

We only collect information that is necessary for these purposes.

Payment Processing

Payments made through our website are processed securely by third-party payment providers.

We do not store or have access to your full payment card details.

Marketing Communications

We will not send marketing emails unless you have specifically requested or agreed to receive them.

You may unsubscribe from marketing communications at any time.

Cookies

Our website uses cookies and similar technologies to help provide essential website functionality and improve your browsing experience.

You can control or disable cookies through your browser settings, although some parts of the website may not function correctly if cookies are disabled.

Sharing Information

We do not sell, rent or trade your personal information to third parties.

We may share information with trusted service providers where necessary to:

  • Process payments;
  • Deliver orders;
  • Comply with legal obligations.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

Your Rights

Depending on your circumstances, you may have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of your information;
  • Object to certain uses of your information;
  • Request a copy of your information.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: info@theislamicstore.co.uk

Telephone/WhatsApp: +44 7876 756 877

Address
Q&S Islamic Store
79 Severne Road
Acocks Green
Birmingham
B27 7HJ

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website functionality. Any updates will be published on this page.

Cookies and Similar Technologies

Our website may use cookies, browser storage and similar technologies to provide essential functionality and improve the user experience.

Some third-party services, such as payment providers, may also use cookies that are necessary for their services to function correctly.

If we introduce analytics, advertising or marketing technologies in the future, this policy will be updated accordingly.